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BRSOnline School

Privacy Policy

How BRS Online School collects, uses, shares and protects your personal data, in accordance with the UK GDPR and the Data Protection Act 2018.

UK GDPR & DPA 2018Last updated: July 2025

This policy applies to our website and to all educational services we provide, including our online school, tuition, Quran studies and Arabic lessons. Use the menu to jump to a section.

1

Introduction

BRS Online School ("we", "our" or "us") is committed to protecting the privacy and security of our users’ personal data. This Privacy Policy explains how we collect, use, share and protect the personal information of our students, parents, guardians and website visitors, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy applies to our website and to all educational services we provide, including our online school, tuition, Quran studies and Arabic lessons.

2

Who We Are (Data Controller)

BRS Online School is the "data controller" responsible for your personal data. If you have any questions about this policy or how we handle your information, you can contact us using the details below:

3

Information We Collect

We collect personal information that you provide to us when you register for our services, interact with our website or communicate with us. This information includes:

Personal Details: Name, address, date of birth, contact information and any other details provided during registration.
Educational Information: Student records, progress reports, assessment results and any other educational data.
Payment Information: Records of transactions and payments made. Payments are made by bank transfer or direct debit: we do not collect or store your card details or billing address.
Communications: Records of your correspondence with us, including emails, messages and consultation notes.
4

How We Use Your Information

We use your personal information to:

Provide and manage our educational services, including online schooling and tuition.
Communicate with you regarding your account, lessons and educational progress.
Safeguard the welfare of our students (see Section 11).
Improve our services using feedback from families.
Ensure the security of our website and protect against fraud.
5

Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

Consent: When you have given us explicit consent to process your data for specific purposes.
Contractual Necessity: When processing your data is necessary to provide the services you have requested.
Legal Obligation: When we are required to process your data to comply with legal obligations.
Legitimate Interests: When processing is necessary for our legitimate interests, such as improving our services and ensuring the security of our operations, provided these interests are not overridden by your rights.
6

Sharing Your Information

We may share your personal information with third parties under the following circumstances:

Service Providers: We may share data with third-party service providers who assist us in delivering our services, such as IT support and educational platforms (for example, video-conferencing tools used to deliver live lessons).
Legal Requirements: We may disclose your information if required by law or in response to legal proceedings, court orders or regulatory authorities.
Safeguarding: Where necessary to protect a child’s welfare, we may share information with relevant authorities (see Section 11).
Business Transfers: In the event of a merger, acquisition or sale of all or part of our business, your data may be transferred to the new owner.

We do not sell your personal data to third parties.

7

International Data Transfers

As we serve families both in the UK and internationally, and some of our service providers may be based outside the UK, your personal data may be transferred to and processed in countries outside the UK. Where we do this, we ensure that appropriate safeguards are in place to protect your data in line with UK data protection law, such as standard contractual clauses or transfers to countries deemed adequate by the UK government.

8

Data Security

We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss or misuse. Our security measures include encryption, secure data storage and regular security assessments.

9

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. Educational and safeguarding records may be retained for longer periods where we are legally or professionally required to do so. When your data is no longer needed, we will securely delete or anonymise it.

10

Your Rights

Under the UK GDPR and Data Protection Act 2018, you have the following rights regarding your personal information:

Access: You have the right to request access to the personal data we hold about you.
Rectification: You have the right to request corrections to any inaccurate or incomplete data.
Erasure: You have the right to request the deletion of your personal data in certain circumstances.
Restriction: You have the right to request the restriction of processing your data in specific situations.
Data Portability: You have the right to receive your personal data in a structured, commonly used and machine-readable format.
Objection: You have the right to object to the processing of your personal data where we rely on legitimate interests.
11

Children's Privacy & Safeguarding

Protecting children is central to everything we do. We collect and process children’s data only with the consent of a parent or guardian, and solely for the purpose of providing our educational services and safeguarding their welfare.

Parents and guardians have the right to access, modify or delete their child’s personal data at any time by contacting us.

Where we have genuine concern for a child’s safety or welfare, we may be required to share relevant information with appropriate authorities. In such cases, safeguarding a child’s wellbeing takes precedence, and we may act without prior consent where the law permits or requires it. Our full approach to child protection is set out in our Safeguarding Policy.

12

Cookies and Tracking Technologies

We use a privacy-friendly analytics service (Simple Analytics) to understand how our website is used. It does not use cookies, so there is no cookie banner to accept, and it does not collect personal data or store your IP address. It records only anonymous, aggregated information, such as the pages visited, the referring website and the type of browser and device used. You can manage or block cookies through your browser settings at any time.

13

Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

14

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on our website and, where appropriate, by email. Please review this policy periodically to stay informed about how we protect your privacy.

15

How to Contact Us or Make a Complaint

If you have any questions about this Privacy Policy or wish to make a complaint about how we handle your data, please contact us using the details in Section 2.

You also have the right to lodge a complaint with the UK’s data protection regulator, the Information Commissioner’s Office (ICO), at any time:

Information Commissioner's Office (ICO)Website: www.ico.org.uk  ·  Helpline: 0303 123 1113